The aim of this paper is to develop a conceptual model which allows for an understanding of the general and discipline specific support needed by academics new to the profession. The approach taken is qualitative in nature and centers around a series of semi-structured interviews carried out with new academics and senior managers in two research-intensive business schools in the UK. The research suggests that there are four crucial dimensions to successful career support for new academics: managing expectations, career management, mentoring, and professional development. While it is important to offer good practice in each of these dimensions, this paper argues that it is the relationship between them, which determines the quality of career support offered. This paper offers a number of original insights into this issue and contributes to both the scant literature on career support for new academics and to practice with a model that may have applicability across a number of different settings.